Privacy Policy

Privacy Policy

Introduction

Welcome to Arvada Online Therapy Therapy! We are dedicated to providing exceptional online therapy services while upholding the highest standards of privacy and data security. This Privacy Policy outlines our practices regarding the collection, use, and protection of personal information in adherence to various international privacy laws and regulations.

Scope

This policy covers all aspects of our website (www.arvada-online-therapy-therapy.denvermentalhealthcare.com), mobile applications, online services, and products offered by Arvada Online Therapy Therapy. Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site, as they have their own privacy policies that govern their data practices.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Using any of our applications and services as an authorized user.
  2. Visiting our websites linked to this Privacy Policy statement.
  3. Subscribing to our newsletters, emails, or receiving calls and texts (SMS) from us.

Personal Data Collection

We collect several types of personal information to enhance your experience and improve our services:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Securely collected for processing transactions, including credit/debit card numbers, expiration dates, and CVV codes.
  • Financial Information: May include bank account details or financial records related to payments.
  • Purchase Information: Data about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device for tracking and analytics.
  • Location Data: Information about your geographical location when using our location-based services.
  • Feedback and Reviews: Content you provide, including ratings and comments, is valuable for service improvement.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms.
  • Product Information: Details about products or services that interest you, helping us tailor recommendations.

We gather this data through various methods: user input forms, account settings, automated tracking technologies (such as cookies), and third-party service providers.

Cookies

Cookies are small text files stored on your browser to enhance your experience with our services. We use cookies for the following purposes:

  • Strictly Necessary: These ensure basic functions of our website, like login sessions and page navigation.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Tracking site usage to improve performance and user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected or as required by law. Once the data is no longer needed, we securely delete or anonymize it from our systems.

Security Measures

Arvada Online Therapy Therapy implements robust security measures to protect your personal information:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to protect against potential threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally designed for or targeted at children, and we do not knowingly collect personal information from them.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: Retrieve and review your personal information held by us.
  • Rectification: Correct or update inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Request the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or have questions about data protection, please contact our Privacy Team via email at [email protected] or by postal mail.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective upon posting the updated policy on our website. We encourage you to review this page periodically for the latest information.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have questions about our data practices, please contact us:

Email: [email protected]
Address: [Provide Privacy Team’s physical address]